Business Analyst

Job Purpose:

As part of a centralised resource pool, the Business Analyst Team provide an essential service to both internal and external stakeholders acting as the “bridge” between the customer facing and product teams.  In-depth analysis is required to support the strategic development of the Greenlight product range from both a technical and functional perspective, and to support prioritised cross-product initiatives.

Main Duties & Responsibilities:

=      To work closely with Product Owners to ensure the continuing delivery of Roadmaps

=      To investigate and understand technical solutions to document and present options to  Technical Leads to enable the strategic development          of our product suite

=      To fully document business processes e.g. “As-Is” to “To-Be”

=      To produce suitable user stories, in accordance with product, strategic or customer needs, refining and preparing all relevant details, context   and appropriate acceptance criteria

=      To produce detailed technical specifications to ensure quality of delivery from remote or out-sourced development teams

=      To liaise with customer and internal product development teams to analyse, validate and approve requirements effectively – attending   planning, refinement and retrospective sessions where required

=      To manage requirements through the lifecycle from inception, review, sign-off, development, testing to acceptance and benefits realisation

=      To cultivate strong relationships with customers and product teams, taking the lead, challenging ideas, thinking and managing expectations as   appropriate

=      To assist the customer and product teams with building business cases or to provide a relevant cost benefits analysis as required

=      To identify and implement process efficiencies that may provide benefit to the customer and enhance our product offering to support Muddy   Boots’ position as a strategic partner

=      To identify new product development opportunities through in-depth understanding gained from working with customers and their processes   to help drive Muddy Boots’ product strategy

=      To work closely with the Product Owners/Scrum Masters to ensure development adheres to delivery and quality standards

Person Specification:


=      Degree qualified or equivalent, supported by a recognised qualification in Business Analysis

=      At least 3 years’ experience in a similar role

=      Experience of working within an Agile environment

=      Ability to self-manage work load, time and priorities driven by product and strategic roadmaps

=      Excellent written and oral communication skills with the ability to communicate effectively with technical and non-technical audiences

=      Proven ability in requirements gathering, process and data modelling

=      Able to develop business cases to appropriate level of detail to support prioritisation process

=      To produce detail specifications to instruct remote/out-sourced development teams  

=      A track record of developing and managing stakeholder relationships

=      Excellent questioning and  listening skills, with an empathetic approach and the ability to balance multiple perspectives in delivering the               best result for the customer and the business

=      Able to negotiate effectively, influencing decisions and managing expectations

=      Ability to deliver to agreed objectives and timescales within a fast-paced, collaborative  environment

=      Quick learner with the ability to make connections and solve problems effectively

=      Methodical and structured approach ensuring accuracy and attention to detail

=      Able to analyse and interpret complex data quickly and effectively 

=      Excellent time management and project management skills

=      Ability to recognise and adapt appropriately to changing conditions and requirements

=      Ability and willingness to travel on a regular basis within the UK and overseas


=      Experience within the IT, food or farming industry

=      Technical knowledge of software development

=      Technically competent in SQL, MS SQL Server database systems, SQL Server/T-SQL databases and familiar with .NET applications

=      Experience of Muddy Boots Software products