Business Analyst

Job Purpose:

As part of a centralised resource pool, the Business Analyst Team provide an essential service to both internal and external stakeholders acting as the “bridge” between the customer facing and product teams.  In-depth analysis is required to support the strategic development of the Greenlight product range from both a technical and functional perspective, and to support prioritised cross-product initiatives.

Main Duties & Responsibilities:

=       To work closely with Product Owners to ensure the continuing delivery of Roadmaps

=       To investigate and understand technical solutions to document and present options to  Technical Leads to enable the strategic development of our product suite

=       To fully document business processes e.g. “As-Is” to “To-Be”

=       To produce suitable user stories, in accordance with product, strategic or customer needs, refining and preparing all relevant details, context and appropriate acceptance criteria

=       To produce detailed technical specifications to ensure quality of delivery from remote or out-sourced development teams

=       To liaise with customer and internal product development teams to analyse, validate and approve requirements effectively – attending planning, refinement and retrospective sessions where required

=       To manage requirements through the lifecycle from inception, review, sign-off, development, testing to acceptance and benefits realisation

=       To cultivate strong relationships with customers and product teams, taking the lead, challenging ideas, thinking and managing expectations as appropriate

=       To assist the customer and product teams with building business cases or to provide a relevant cost benefits analysis as required

=       To identify and implement process efficiencies that may provide benefit to the customer and enhance our product offering to support Muddy Boots’ position as a strategic partner

=       To identify new product development opportunities through in-depth understanding gained from working with customers and their processes to help drive Muddy Boots’ product strategy

=       To work closely with the Product Owners/Scrum Masters to ensure development adheres to delivery and quality standards


Person Specification:


=       Degree qualified or equivalent, supported by a recognised qualification in Business Analysis

=       At least 3 years’ experience in a similar role

=       Experience of working within an Agile environment

=       Ability to self-manage work load, time and priorities driven by product and strategic roadmaps

=       Excellent written and oral communication skills with the ability to communicate effectively with technical and non-technical audiences

=       Proven ability in requirements gathering, process and data modelling

=       Able to develop business cases to appropriate level of detail to support prioritisation process

=       To produce detail specifications to instruct remote/out-sourced development teams  

=       A track record of developing and managing stakeholder relationships

=       Excellent questioning and  listening skills, with an empathetic approach and the ability to balance multiple perspectives in delivering the best result for the customer and the business

=       Able to negotiate effectively, influencing decisions and managing expectations

=       Ability to deliver to agreed objectives and timescales within a fast-paced, collaborative  environment

=       Quick learner with the ability to make connections and solve problems effectively

=       Methodical and structured approach ensuring accuracy and attention to detail

=       Able to analyse and interpret complex data quickly and effectively

=       Excellent time management and project management skills

=       Ability to recognise and adapt appropriately to changing conditions and requirements

=       Ability and willingness to travel on a regular basis within the UK and overseas


=       Experience within the IT, food or farming industry

=       Technical knowledge of software development

=       Technically competent in SQL, MS SQL Server database systems, SQL Server/T-SQL databases and familiar with .NET applications

=       Experience of Muddy Boots Software products